32:I[536569,["/_next/static/chunks/00ybbpx68_xw2.js","/_next/static/chunks/02jb5pnj98qe_.js","/_next/static/chunks/0i.l9589uvx0j.js","/_next/static/chunks/09xwjailhp6jd.js","/_next/static/chunks/0h7y588v_o8wu.js","/_next/static/chunks/03e85xkns9n81.js"],"default"] 29:["$","span","Growth",{"className":"text-xs font-medium bg-[var(--color-brand-50)] text-[var(--color-brand-700)] border border-[#c7d2fe] px-2.5 py-1 rounded-[var(--radius-sm)]","children":"Growth"}] 2a:["$","span","Account Management",{"className":"text-xs font-medium bg-[var(--color-brand-50)] text-[var(--color-brand-700)] border border-[#c7d2fe] px-2.5 py-1 rounded-[var(--radius-sm)]","children":"Account Management"}] 2b:["$","span","Communication",{"className":"text-xs font-medium bg-[var(--color-brand-50)] text-[var(--color-brand-700)] border border-[#c7d2fe] px-2.5 py-1 rounded-[var(--radius-sm)]","children":"Communication"}] 2c:["$","span","CRM",{"className":"text-xs font-medium bg-[var(--color-brand-50)] text-[var(--color-brand-700)] border border-[#c7d2fe] px-2.5 py-1 rounded-[var(--radius-sm)]","children":"CRM"}] 2d:["$","span","HubSpot",{"className":"text-xs font-medium bg-[var(--color-brand-50)] text-[var(--color-brand-700)] border border-[#c7d2fe] px-2.5 py-1 rounded-[var(--radius-sm)]","children":"HubSpot"}] 2e:["$","span","Zendesk",{"className":"text-xs font-medium bg-[var(--color-brand-50)] text-[var(--color-brand-700)] border border-[#c7d2fe] px-2.5 py-1 rounded-[var(--radius-sm)]","children":"Zendesk"}] 31:T4ec,5-10 years experience Employment type: Full Time

At NestifyTech Solutions, We’re looking for a proactive and empathetic Customer Success Manager to drive customer retention, satisfaction, and growth. The ideal candidate will act as a trusted advisor, ensuring customers achieve maximum value from our product or service.

Responsibilities:

Own and manage customer relationships post-sale through renewal.
Onboard new clients and ensure successful adoption.
Monitor customer health and usage metrics; proactively address issues.
Identify upsell/cross-sell opportunities and collaborate with Sales.
Act as the voice of the customer to internal teams.

Required Qualifications:

5+ years of experience in Customer Success, Account Management, or similar.
Strong communication and relationship-building skills.
Familiarity with CRM and customer success tools (e.g., HubSpot, Gainsight, Zendesk).
Experience in SaaS, B2B, or tech environments preferred.

Originally posted on Himalayas

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